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Order Information How to check my order status? Payment methods When will my credit card be charged? How will the charge appear on my credit card? Do I have to pay sales tax? I need a copy of my invoice. I forgot my password. Can I order without a credit card? What address should I enter in the billing information screen? How do I enter a shipping address? Should I put spaces or dashes in the credit card number? Why are you not accepting my credit card? How do I start a new order? Shipping Information Has my order shipped? How do I get my tracking number? Do you ship to my country? When will my backorder ship? Can I change my shipping address?		Privacy & Security What is your Privacy Policy? How do you protect me from Fraud? Return and Cancellations What is your Refund Policy? How do I cancel my order? How do I request a refund? When will the credit appear on my credit card? Technical Support I need technical support for my Bradley Technologies Canada Inc. Product. Why do I need to accept cookies? Are cookies a security risk? How do I set up my browser to accept cookies? Still need help? Contact Customer Service