| What is your refund policy? The Bradley Technologies Canada Inc. store by Paypal offers a 30-day money back guarantee. There will be a 30% restocking fee provided that the package is in its original condition. Still more questions? Back to Main Help Page |
| How do I cancel my order? Orders may only be cancelled the day they were placed. If you need to cancel your order please click here. Still more questions? Back to Main Help Page |
| How do I request a refund? To obtain a refund for product(s) purchased online, you need to email Customer Service to request a refund. You will be emailed a Return Good Notice asked to fill it out and email it back, along with your order confirmation email, within 30 days of your original purchase. Refund requests will only be granted through these means and only if all of the above information is submitted within 60 days of your original purchase. Still more questions? Back to Main Help Page |
| When will the credit appear on my card? Your refund credit will appear on your card within 48 hours of us receiving your returned goods at our fulfillment warehouse. Still more questions? Back to Main Help Page |
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